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Need help? Our support team is always ready to help. Use our contact form or send us an email.

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FREQUENTLY ASKED QUESTIONS

HidenCloud is a website that offers hosting services for a variety of game servers such as Ark, Counter Strike, Custom Source Engine Games, Garry's Mod, Insurgency, Team Fortress 2, Rust, Minecraft, Mumble Server, and TeamSpeak3 Server. They also offer the option to host pre-made and custom-programmed Discord bots.

The hosting process on HidenCloud is straightforward. First, you select the game or server you want to host. Then, choose the hosting plan that fits your needs, considering the number of players, server capacity, and other features. Once you have selected your plan, you will be provided with server access details through email. Once you login to the panel, you can start to configure your server.

Yes, you can access your server hosted on HidenCloud 24 hours a day, 7 days a week. The servers are available continuously so that you can play and manage your server anytime you want. Our services are designed to provide reliable availability.

Yes, we provide complimentary hosting services for Minecraft, Node.js, and Python applications. Our reliable platform ensures seamless deployment and management of your projects without any cost. Whether you're a gaming enthusiast or a developer, our free hosting solutions cater to your needs, empowering you to bring your ideas to life.

You can check our pricing in our store. We strive to offer the best prices for our services. If you have any suggestions, don't hesitate to contact us.

The main difference lies in performance. CPU budget plans typically offer speeds between 3 and 4 GHz and use DDR3 or DDR4 RAM. Higher performance plans provide speeds between 4 and 5 GHz and use DDR4 or DDR5 RAM. The free plan, on the other hand, offers speeds between 2 and 3 GHz and uses DDR3 or DDR4 RAM.

Yes, at HidenCloud, we regularly perform server backups to ensure data security and service continuity. However, we recommend that you also regularly backup your own data for added security.

Yes, at HidenCloud, we offer flexibility to switch hosting plans at any time. You can upgrade or change your plan based on your needs and the growth of your player community. Simply contact us, and our team will assist you in a seamless transition.

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